Effective date: June 2026
For custom web and app hosting managed under GrowthStack cloud architecture, we target a standard 99.9% monthly system uptime (excluding scheduled maintenance windows or third-party server network outages).
To preserve speed and security, periodic system maintenance is performed. Maintenance operations are scheduled during low-traffic periods (typically weekends) and announced via the admin console or email 24 hours in advance.
Project execution schedules are dependent on the client delivering required copy, media assets, API keys, and server logins. Delays in asset provisions will result in corresponding extensions to the delivery dates.
Standard service agreements cover the codebase delivered at project sign-off. Post-launch modifications, debugging failures caused by third-party updates, or code alterations made by client developers are out of scope and billed separately.
